POLICIES Privacy Policy  Cookie Policy  Terms & Conditions G R ertrude hodes

Privacy Policy

Gertrude Rhodes is committed to maintaining the trust, confidence and privacy of all visitors to our website: www.gertruderhodes.com and to subscribers to our newsletter. Any and all processing of personal data is in line with the General Data Protection Regulation (GDPR).

The GDPR Principals in short, are that any processing of data should be:

1. Lawful, fair and transparent. 2. Limited for purpose 3. Have data minimisation at the fore. 4. Be Accurate. 5. Retention should be lawful. 6. With Integrity and confidentiality at the fore.

Your rights

As the “data subject” you have: 1. The right to be informed on how we use and collect your personal data. 2. The right to access your personal data. 3. The right to correct any information held about you. 4. The right to erase. 5. The right of restriction. 6. The right of data portability. 7. The right to object. 8. Rights in relation to automated decision making and profiling.

Lawful Basis

We only use the information provided by you for legitimate and lawful business purposes, generally to process your order and to manage any account that you hold with us.

Collection of Information

We only collect the minimum of data and this data is held in secure systems. We do not process your data unnecessarily or unfairly and are committed to keeping your data safe, we do not loan or sell your data. Any credit card information provided is administered using secure servers and is compliant with the Payment Card Industry Data Security Standard. We do not store credit card details for longer than necessary, only to process the payment.

Visitors to our Website

When you visit, register or order products on our website you may be asked to provide certain information, this information is used to fulfil your order and to contact you in the event of any queries relating to your order or account. We do not use any third parties to collect visitor information or analyse any behavioural patterns on our website. You can register to receive our newsletter on our website.

Newsletter

We will occasionally send out a Newsletter, but only to those customers who have given us permission.

How long do we hold your data?

We only hold your data for as long as is necessary to comply with our statutory obligations.

Data Security

The company ensures that appropriate technical and organisational measures are taken to safeguard personal and company data. All systems are hosted in securely managed environments where appropriate recovery and backup procedures are in place.

Subject Access Requests

A subject access request (SAR) is simply a written request made by an individual for the personal information held about them by Gertrude Rhodes, to verify the lawfulness of how we process the individual’s personal data. Any requests for a SAR should be put in writing to gertruderhodes.shop@outlook.com please include your name, address, contact number, email and any other information relevant to your request.

How do we keep you informed of any changes?

Any policy changes either due to internal processes of future changes in regulation and legislation will be posted on this page, through an email or postal notification.

Cookie Policy

Cookies are small data files that are placed on your computer or mobile device when you use our website. This is standard practice for all websites, you can disable them but in that case you may not be able to use certain features on our site. Cookies make it easier for you to log on to and to use the site during future visits. They help you avoid having to re- enter information when you visit our website, speed up searches and generally ensure the website functions correctly. You can choose to disable cookies by changing the appropriate settings in your internet browser. If you need further information instructions can be found at www.aboutcookies.org disabling all cookies may mean you are unable to use our website.

Terms and Conditions

Gertrude Rhodes. Sole Owner: Karen Stephenson (granddaughter of Gertrude) (“the Owner”) The following terms shall apply to all goods supplied to intending purchasers unless varied in writing by the Owner 1. The acceptance of any order is entirely at the discretion of the Owner. Orders are supplied subject to availability and the right is reserved to despatch orders in part or as instalments. Any goods which cannot be made available in a reasonable time shall be deemed cancelled. 2. Orders will only be despatched once paid for in full. 3. Orders despatched in instalments will be charged as if despatched together. 4. Delivery will be by the method most convenient to the Owner. Unless an order qualifies as carriage paid all packaging and carriage costs will be charged extra. 5. ALL GOODS MUST BE CHECKED AS SOON AS POSSIBLE AFTER DELIVERY. In the event of any missing or damaged goods, written notification must be sent to us by first class post within 3 days of delivery, otherwise claims for credit or replacement will not be considered. All damaged goods and their packaging must be kept for inspection. 6. No agent or employee or person purporting to be such has authority to accept orders or supply goods on any other conditions or to vary these terms in anyway whatsoever. Acceptance of goods by the intending purchasers or their authorised agent shall confirm their agreement that these terms of trading shall apply in full. 7. The risk of accidental damage, deterioration or destruction of the goods or their loss in whole or in part shall pass to the intending purchasers on delivery of the goods to their premises or vehicle or otherwise to their order and they shall indemnify Gertrude Rhodes in full against such risk. 8. Gertrude Rhodes shall remain the sole legal and equitable owner of all the goods supplied to the intending purchasers until such time as they have paid to Gertrude Rhodes the full agreed price together with the full price of any other goods the subject of this or any other agreement between the parties and any other accrued interest or charges resulting from any overdue account which they may owe to Gertrude Rhodes. Valid as from 1st August, 2020, until further notice

HOME PAGE

POLICIES Privacy Policy  Cookie Policy  Terms & Conditions G R ertrude hodes

Privacy Policy

Gertrude Rhodes is committed to maintaining the trust, confidence and privacy of all visitors to our website: www.gertruderhodes.com and to subscribers to our newsletter. Any and all processing of personal data is in line with the General Data Protection Regulation (GDPR).

The GDPR Principals in short, are that any

processing of data should be:

1. Lawful, fair and transparent. 2. Limited for purpose 3. Have data minimisation at the fore. 4. Be Accurate. 5. Retention should be lawful. 6. With Integrity and confidentiality at the fore.

Your rights

As the “data subject” you have: 1. The right to be informed on how we use and collect your personal data. 2. The right to access your personal data. 3. The right to correct any information held about you. 4. The right to erase. 5. The right of restriction. 6. The right of data portability. 7. The right to object. 8. Rights in relation to automated decision making and profiling.

Lawful Basis

We only use the information provided by you for legitimate and lawful business purposes, generally to process your order and to manage any account that you hold with us.

Collection of Information

We only collect the minimum of data and this data is held in secure systems. We do not process your data unnecessarily or unfairly and are committed to keeping your data safe, we do not loan or sell your data. Any credit card information provided is administered using secure servers and is compliant with the Payment Card Industry Data Security Standard. We do not store credit card details for longer than necessary, only to process the payment.

Visitors to our Website

When you visit, register or order products on our website you may be asked to provide certain information, this information is used to fulfil your order and to contact you in the event of any queries relating to your order or account. We do not use any third parties to collect visitor information or analyse any behavioural patterns on our website. You can register to receive our newsletter on our website.

Newsletter

We will occasionally send out a Newsletter, but only to those customers who have given us permission.

How long do we hold your data?

We only hold your data for as long as is necessary to comply with our statutory obligations.

Data Security

The company ensures that appropriate technical and organisational measures are taken to safeguard personal and company data. All systems are hosted in securely managed environments where appropriate recovery and backup procedures are in place.

Subject Access Requests

A subject access request (SAR) is simply a written request made by an individual for the personal information held about them by Gertrude Rhodes, to verify the lawfulness of how we process the individual’s personal data. Any requests for a SAR should be put in writing to gertruderhodes.shop@outlook.com please include your name, address, contact number, email and any other information relevant to your request.

How do we keep you informed of any changes?

Any policy changes either due to internal processes of future changes in regulation and legislation will be posted on this page, through an email or postal notification.

Cookie Policy

Cookies are small data files that are placed on your computer or mobile device when you use our website. This is standard practice for all websites, you can disable them but in that case you may not be able to use certain features on our site. Cookies make it easier for you to log on to and to use the site during future visits. They help you avoid having to re-enter information when you visit our website, speed up searches and generally ensure the website functions correctly. You can choose to disable cookies by changing the appropriate settings in your internet browser. If you need further information instructions can be found at www.aboutcookies.org disabling all cookies may mean you are unable to use our website.

Terms and Conditions

Gertrude Rhodes. Sole Owner: Karen Stephenson (granddaughter of Gertrude) (“the Owner”) The following terms shall apply to all goods supplied to intending purchasers unless varied in writing by the Owner 1. The acceptance of any order is entirely at the discretion of the Owner. Orders are supplied subject to availability and the right is reserved to despatch orders in part or as instalments. Any goods which cannot be made available in a reasonable time shall be deemed cancelled. 2. Orders will only be despatched once paid for in full. 3. Orders despatched in instalments will be charged as if despatched together. 4. Delivery will be by the method most convenient to the Owner. Unless an order qualifies as carriage paid all packaging and carriage costs will be charged extra. 5. ALL GOODS MUST BE CHECKED AS SOON AS POSSIBLE AFTER DELIVERY. In the event of any missing or damaged goods, written notification must be sent to us by first class post within 3 days of delivery, otherwise claims for credit or replacement will not be considered. All damaged goods and their packaging must be kept for inspection. 6. No agent or employee or person purporting to be such has authority to accept orders or supply goods on any other conditions or to vary these terms in anyway whatsoever. Acceptance of goods by the intending purchasers or their authorised agent shall confirm their agreement that these terms of trading shall apply in full. 7. The risk of accidental damage, deterioration or destruction of the goods or their loss in whole or in part shall pass to the intending purchasers on delivery of the goods to their premises or vehicle or otherwise to their order and they shall indemnify Gertrude Rhodes in full against such risk. 8. Gertrude Rhodes shall remain the sole legal and equitable owner of all the goods supplied to the intending purchasers until such time as they have paid to Gertrude Rhodes the full agreed price together with the full price of any other goods the subject of this or any other agreement between the parties and any other accrued interest or charges resulting from any overdue account which they may owe to Gertrude Rhodes. Valid as from 1st August, 2020, until further notice

HOME PAGE